Why Shop with Us?


Buying items online can be a daunting task, and we want to make sure we back that up with our 100% satisfaction guarantee

We strive to provide WHATEVER it takes to make sure you are 100% satisfied with your purchase.

We have ticket and email support. Please contact our friendly support team if you need assistance.

For more detail, please visit our "Return Policy" page.


We support FREE WORLDWIDE SHIPPING to most countries!

Will it be FREE forever?
We are not sure when it will be end.
GRAB it while it lasts!

If for some reason, your country is not listed as FREE Shipping destination, please contact our friendly support team at hello@theurbanfest.com.

For more detail, please visit our "Shipping Policy" page.


All payment information is encrypted using SSL technology and stored with a AES-256 encryption.

We accept all major debit and credit cards - Visa®, MasterCard®, American Express®, Discover®, Diner’s Club, and JCB via PayPal that provide "Buyer Protection" for more than 179 million customers worldwide. No need to signup for a PayPal account!

"Peace of Mind" you deserve when shopping on our store.